COLAB CRM pricing
Three plans priced in US dollars, with a 7-day trial. Pay quarterly, semi-annually or yearly and save up to 20% on the plan and the add-ons.
From $75 USD/mo
We ask for a payment method to activate the trial and charge nothing before day 8.
The period discount applies to the whole total: plan and add-ons billed together.
Perfect to get started
Included channels
For growing teams
Included channels
Maximum capacity and flexibility
Included channels
Comparison
The CRM features are the same on all three plans. What changes is the limits, the type of WhatsApp and the bot watermark.
Swipe the table to see all three plans.
| What is included | Basic | Professional | Advanced |
|---|---|---|---|
| Monthly priceIn US dollars, with the discount of the period you chose. | $75 USD/mo | $110 USD/mo | $199 USD/mo |
| Free trialThe first charge comes on day 8. | 7 days | 7 days | 7 days |
| Included usersThe account owner counts as a user. | 3 | 4 | 5 |
| Sales pipelinesKanban boards with the stages of your process. | 5 | 10 | Unlimited |
| Active conversationsOpen at the same time. Archived ones do not count. | 5,000 | 20,000 | 50,000 |
| File storage | 15 GB | 100 GB | 200 GB |
| WhatsApp MessengerYou link the number you already use in the WhatsApp app. | Included | Not included | Not included |
| WhatsApp Business APIThe official Meta API, with approved message templates. | Not included | Included | Included |
| Facebook Messenger | Included | Included | Included |
| Included | Included | Included | |
| Bot Colab without watermarkOn the Basic plan you turn it on with an add-on. | Add-on | Included | Included |
| Inbox, pipelines, calendar, directory, sales and analyticsThe same features on all three plans. | Included | Included | Included |
| Additional usersMonthly price per user. | $8/mo each | $8/mo each | $8/mo each |
| +15,000 active conversations packMonthly price per pack. You can add several. | $7/mo each | $7/mo each | $7/mo each |
| Discount for paying in advanceIt applies to the plan and the add-ons. | Up to 20% | Up to 20% | Up to 20% |
Add-ons
Add users or active conversations on any plan. If you add an add-on mid-period, you pay only for the time left; if you remove it, the unused time becomes credit on your next invoice.
Calculator
Tell us how your team works and we show you the plan that fits, the add-ons you need and the total for the period.
Include the account owner.
Facebook Messenger and Instagram come with every plan.
An active conversation is one that is open in your inbox. The ones you archive stop counting.
With the watermark, the bot adds "Powered by Colab CRM" at the end of its messages.
We recommend the Basic plan
Monthly total $75 USD
It is the most affordable option for what you told us.
| Item | Amount |
|---|---|
| Basic plan | $75 |
| Monthly total | $75 |
You get 3 users and 5,000 active conversations.
Request a free trialOther options that also fit
Billing
You register a card to activate the trial and we charge nothing during those 7 days. The first charge comes on day 8, and if you cancel before then you pay nothing.
The change applies immediately, your new period starts that day and we deduct the unused time of your current plan.
If you move to a cheaper plan or change how often you pay, nothing is charged that day. The change takes effect at your next renewal.
If you cancel at the end of the period, you keep access until the renewal date and can undo it while the period is active. If you cancel immediately, you lose access when you confirm and the remaining time is not refunded.
If you add an add-on mid-period, you pay only for the time left. If you remove it, the unused time becomes credit for your next invoice.
You enter your card details in the WOMPI form, and COLAB CRM does not store the full card number.
Pricing questions
No. The trial lasts 7 days and we ask for a card to activate it, but the first charge happens when it ends, on day 8. If you cancel during the trial, nothing is charged. Each company can use the trial once.
A conversation that is open in your inbox. We count the ones open at any given moment, not the ones you had during the month, and the ones you archive stop counting. Archiving the conversations you already closed frees up room.
We warn you inside the CRM when you reach 80% and again at 100%, and you also get an extra 20% margin over your limit. With that heads-up you can add a +15,000 conversations pack, upgrade or archive the conversations you have already closed, whenever it suits you.
Yes. The account owner does it from the subscription settings in the CRM. If you upgrade, the change is immediate and we deduct the unused time of your current plan. If you downgrade or change how often you pay, nothing is charged that day and the change takes effect at the next renewal. To cancel you can choose the end of the period, keeping access until the renewal, or an immediate cancellation, which does not refund the remaining time.
Prices are in US dollars. The charge is made by card, in Colombian pesos, through WOMPI, at the exchange rate in our system on the day of the charge. Before you confirm a plan change inside the CRM, you see the amount in dollars and its equivalent in pesos.
No. You pay for the plan and the add-ons you choose, and COLAB CRM does not charge per message sent or per campaign. If you use WhatsApp Business API, Meta charges some template messages separately at its own rates; COLAB CRM adds no fees on top of those messages.
With WhatsApp Messenger you link the number you already use in the WhatsApp app to the CRM, and it comes with the Basic plan. WhatsApp Business API is the official Meta API, which lets you send approved message templates, and it comes with the Professional and Advanced plans. All three plans also include Facebook Messenger and Instagram.
Yes. On any plan you can add users for $8 USD/mo each and packs of +15,000 active conversations for $7 USD/mo each, and you can add several. On the Basic plan you can also remove the bot watermark for $16 USD/mo. The discount for paying quarterly, semi-annually or yearly also applies to the add-ons.
Free trial
For 7 days you get full access to the CRM: the inbox, sales pipelines, Bot Colab, campaigns and analytics.
We ask for a payment method to activate the trial. Nothing is charged before day 8.
