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Colab CRM
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Colab for Healthcare

Every patient answered on time, from the first message to the follow-up visit.

Bring your clinic's chats into one place, share conversations across your team and take every patient from inquiry to appointment without losing track.

We ask for a payment method to start the trial and charge nothing until day 8.

What a day in your business looks like

  1. Comes in

    The patient writes on WhatsApp or Instagram, the bot greets them with its menu and assigns the conversation to the front-desk person with the fewest open chats.

    Hi, do you have a dentist appointment this week?

  2. Gets handled

    The front desk sends the instructions as a PDF and books the appointment from the chat.

    Event scheduledDental assessment, Thursday 3:00 p.m.

  3. Closes

    The appointment happens, the payment is recorded and the patient moves to follow-up.

    Sale recordedInitial assessment

Your board

Every conversation moves through the stages of your business. You see how many sit in each one and which have gone days without movement.

  1. New patient2

    • AG Andrés Gil
    • LP Lucía Prada Frozen
  2. Appointment booked2

    • PR Paola Ríos
    • MS Martín Salas Warm
  3. Seen1

    • SH Sofía Herrera Cold
  4. Follow-up1

    • JM Jorge Medina

What you use every day

  • Calendar

    Team calendar

    The appointment is booked from the chat, and whoever handles it gets an in-app reminder 15 minutes before.

  • Team

    The whole team on the same WhatsApp

    Front desk, billing and specialists answer from the same WhatsApp, each with their own user.

  • Conversation

    Internal notes

    Leave notes on each patient inside the conversation, visible only to your team.

  • Campaigns

    Patient campaigns

    Announce health days, pending check-ups or new services with a bulk WhatsApp send.

Sales and Analytics

You see everything

Every sale is recorded in its conversation, and Analytics shows how many conversations came in and how much each person on your team sold. Customers going cold show up in the inbox and on the board.

All your channels in one place

  • WhatsApp
  • Instagram
  • Messenger

WhatsApp, Instagram and Facebook Messenger in one inbox. Colab is a Meta Tech Provider, so your official WhatsApp connects through the authorized route.

Meta Tech Provider

Frequently asked questions

Yes. Each one signs in with their own user and sees the conversations that belong to them.

Yes. On WhatsApp Business API you send the reminder with a Meta-approved template, and on WhatsApp Messenger (Basic plan) you schedule it as a text message.

You can send documents, images and audio from the conversation.

Yes. You can create one pipeline per location or specialty and assign each one its own team.

Your clinic, with every conversation in its place.

Free 7-day trial

We ask for a payment method to start the trial and charge nothing until day 8.